Business Writing Tip #21 – Signing off

How you sign off depends on whether you are writing a letter or an email, and whether you know the person’s name or not.

When you don’t know the name of the person (Dear Sir/Madam) UK English: Yours faithfully                            US English: Sincerely, Yours truly or Best regards
When you know their name (Dear Ms Jones) Yours sincerely

Other closings that are generally accepted in modern business correspondence, closings that I think are most appropriate for emails, include:

  • Best regards
  • Best wishes
  • Kind regards
  • Many thanks
  • Respectfully yours
  • Warm regards

With business correspondence, even if you know the person well, it is best to use a professional sign off like “regards” rather than sending hugs and kisses to the recipient. There are, of course, many less formal sign offs. I suggest you check your organisation’s guidelines before using these:

Informal sign-offs are best kept for friends

  • Be good
  • Be well
  • Cheerio
  • Cheers
  • I’m out
  • More to come
  • Smiles
  • Ta ta for now
  • Take care
  • Take it easy
  • Until next time

While you may think that your correspondence is private, the truth is that many business
emails end up in the public domain. Always remember that you are representing your organisation.


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